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Support

Customer Support:

order inquires, refunds, install help, custom request, and edits

Support Forum: https://discord.gg/fiveems-candimodz-networks-495137177039011850

Support tickets > https://discord.gg/SFaKsyR

Please be patient our support team is only three people we will get you as soon as possible

Getting Access to your files:

Once someone purchases my content, they will automatically receive an email with a download link. They can also download their package later from their own keymaster dashboard.

there is a tebex bug with delivering files to @gmx.de or de emails, these users have reported never getting there files if this is you open a support ticket for help

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some Legacy links may require file approval access can vary from 8 to 12 hours we apologize for this.

You will receive a link once you make payment please request access to the files so you can receive them, include you tebex purchase id/order number for faster response.

create a support ticket on the discord if you need assistance or have any questions at https://discord.gg/SFaKsyR

FiveEMS and our other mods no longer use license keys, they are now locked to your fivem keymaster account. your access to the files can be revoked for reasons in our Terms of Service

For other inquires you can email

candimodz.help@gmail.com

Fastest method of contact is opening a support ticket, i have several staff and the bot that will respond to you to get the process started.

CandiMods Referral Program - developers and supporters can get unique referral links to get discounts on future stores purchase. Dev team members can use referral links on there mod downloads as well to. Create a support ticket to get your custom referral link!! You are granted a unique referral link where you get a discount on future mods based on how many referrals your links generates!!!!

Leaker Reporting Program -players who report and successfully remove leaked content will get access to special bonus from candimods